Discovery Commerce is a system that goes beyond traditional eCommerce experiences and focuses on marketing that helps match the right consumers to different products. With that, people get to discover different products that they’ll most likely love.
Over the past years, marketers have played with this concept and noticed the big changes in consumer behavior, especially when discovery commerce is integrated into their strategies. With discovery commerce, innovative brands can go beyond a transactional relationship to a more emotional and interactive relationship.
While discovery commerce may seem complicated for some people, it’s important that you make the most out of it and utilize its effectiveness. To do so, it’s best to work with a reputable digital advertising agency in creating a mindful discovery commerce strategy that will help elevate your systems.
The Key Areas in Discovery Commerce Systems
1. Personalization Engine
This is the first component in a discovery commerce system. Personalization engines help match the right people to the right products. If a consumer is looking for something specific, the engine will match that to the right products in your store.
As your customers engage with your products and services, they will provide the necessary data to the discovery engine. It will be the main source that drives the discovery commerce system.
2. Engaging Surfaces
Engaging surfaces are the second component in a discovery commerce system. These surfaces include every marketing touchpoint that you have in your store. It can be in the form of your web page, social media pages, blog, or email.
Ensuring that your surfaces are properly designed, and functional is important as it will be the main component that users and potential customers will interact with.
3. Advertising and Conversion Tools
Any discovery commerce system will need advertising and conversion tools. These help enhance the discovery experience and allow you to track the users’ engagement. Through these tools, you will be able to better understand how the system is performing.
It will let you maximize your time and resources in areas that are working and do away with the ones that are not.
4. Optimization and Measurement Solutions
To make sure that your discovery commerce system is working, you need to ensure that it’s being measured properly. This makes it easier for you to see which components are working and which ones are not.
Of course, it’s worth noting to work with a credible digital advertising agency to ensure that you’re using the right tools to measure these elements. This way, it’ll be much easier to improve your strategies and customer experience.
The Bottom Line: Integrate Discovery Commerce with the Help of a Digital Advertising Agency
With a discovery commerce system, there are a lot of elements that you need to know in order to maximize it successfully. This is where working with a digital advertising agency will help you out. It’s their job to help you make the best use of your discovery commerce system and make sure that you’re getting the most of your investment.
Once you do that, you’ll be able to convert your customers at a higher rate and get them to come back for more.
How Can We Help You?
C/C/G is a full-service marketing and digital advertising agency in Los Angeles, CA. We focus on creating unique, creativity-driven content that unlocks many solutions that help brands connect with their customers. Work with us today!